Return Policy

Returns, Refunds, and Rights of Cancellation

The Buyer shall not have the right to a refund or cancel any Order for Goods but only in the following circumstances: if the Seller has failed to deliver the Goods ordered within 30 days after the date of the Order. Notice of the wish to cancel must be made by email to the email address of shown below. Returns are allowed in the case of defective Goods at the earliest opportunity after the Buyer has discovered the fault or defect (provided that the Buyer shall be deemed to have inspected the Goods within 24 hours of receiving Goods). For avoidance of doubt, save in respect of defect or defective goods, nothing in these Terms and Conditions of Business shall give to the Buyer rights of cancellation or refund in regard to the Goods which, by their nature have been made to the Buyer’s specifications or are clearly personalized. In the case of cancellation the Seller shall be responsible for all sums paid (including initial and re-delivery charges (if any) in respect of the Goods in question. All items of Goods which are returned by the Buyer to the Seller must be returned in their original packaging (which the Buyer should retain for the purpose) and must be in an unused condition.